Stella Dimoko Korkus.com: ARIK Air With Holds Passengers Luggage And Allegedly Say They Will Wait Until Eternity.

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Saturday, 14 January 2017

ARIK Air With Holds Passengers Luggage And Allegedly Say They Will Wait Until Eternity.

Arik Air this is too much now..

Imagine what an Arik air customer service agent was caught saying on the phone when she thought the aggrieved customer had dropped the phone?
Read further to find out





Dear Stella,


Good morning. I want to write you this to make the world hear through your blog what Arik Air is doing to its customers from Lagos Nigeria to JFK NY.


We travelled on the 1st of January on flight W3107.Need i mention ,how the boarding gate was changed with no announcement to that effect and how we were stacked in one very hot place ( hot enough to have triggered a passengers asthma attack) for nearly an hour before boarding .


Finally after boarding we were given an apology for the 1hour delay by the flight captain ;a guy named Ahmed or so , attributing the delay to the the fact that the luggage were being loaded and that the last had just come on board.


We landed Landed in JFK at 6:30am as opposed to 5:20am ,only for the same Pilot to say, he just learnt that most of us on the plane will not be getting our luggage's because it did not come with the plane. There was chaos everywhere ,people got panicky because we all did not know what to do.


We were later told to put our names and our addresses down ,that our luggage will get to us soonest. To our utmost dismay , Stella as at this time am writing to you on 14th of January ,10:48am in North Carolina, USA, we have heard nothing about our luggage! Whenever we call( At least once everyday since the 3rd) the call centre number that was given to us, we are told that certain number of the luggage's have arrived from Nigeria and are being cleared from customs in NY.


I was so angry this morning after talking to a one of their customer care Representatives; a lady named Shinna, unknown to her that I hadn't hung up my phone, said jokingly to her colleague in their office," They will wait until they can't wait anymore for their luggage's".


Please Stella help us ask Arik Air where our luggage is.


Thank you.


45 comments:

Vivilicious said...

Stupid airline and stupid staff. Make dem no worry, by d time people stop patronizing them, them go know where their salary will com from.... Mtchew

Bianca BRUNO said...

Na wa oh
This is so sad
This is what scares me in flying. ..missing luggage
That will literally ruin my vacation..can aviation ministry just ground Arik Air so they can be forced to re brand?

Anonymous said...

Someone shared a picture of arik passengers luggage lying around somewhere in the American airport yesterday.

Bianca BRUNO said...

This is getting too much. The complaints about Arik Air should be dealt with

SANDY NEKY said...

Can you imagine?! This is beginning to be veryyyy annoying and irritating for real. Why is Arik doing this for christs sake when their services used to be very efficient. What went wrong?*confused* Hmmmmmm!

I am king EZE said...

Why do people still use that dead airline

BEDS AND ROSES said...

People shld please boycott this airline. This is getting ridiculous.
You can imagine if someone with high BP, diabetes etc had their drugs in that luggage or someone with a life threatening illness. How will they cope. Because most of dos medicine you will need to get a doctors prescription before you can get in the U.S. And no doc will write you a prescription without various test etc to ascertain illness. Plenty money be that.
Pls government shld do smthn about it. Where is d minister of aviation in this matter.
Arik air is a tradegy waiting to explode if care is not taken.
People pls boycott this airline, that money u are thinking of saving is not worth all this. And besides their fare is even more expensive than sum international airlines. I guess ppl may just enter bcos it is direct to US. But pls I will rather do my change over than this rubbish.

Anonymous said...

That serves u right. Keep flying Arik until they withold una souls in the air. Nigerians will never learn. With all the bad reviews on this airline una still they patronise them domestic and international. In fact I support Arik to seize the bagagges! Lol

Monkeynofine said...

Arik again? I blame the people that still patronize them.

nkiru Iwuchukwu said...

Why,why,why all this from a private airline o! Why do Nigerians never learn. A word is enough for the wise pls! Stop patronising an airline dat has no regards for their passengers. Courtesy and customer satisfaction is so important in the aviation industry but in Nigeria anything goes

nkiru Iwuchukwu said...

Pls Nigerians should fly other airlines like Ethiopia airlines and Emirates or Air France abeg I no fit shout

Anonymous said...

We are the Customers areally the strength of every Business. STOP FLYING ARIK. It's not even cheap, if they can do this to people, they might be negligent to proper maintenance.

McQ said...

I don't know why people still fly Arik, until customers boycott their services, nothing will change.

Candice said...

I am so pissed because countless times people have complained about ARIK but you guys still use them. Complain all you want, i'm not even feeling sorry

NORTH DAKOTA SIOBHAN (foot loose and fancy-free) said...

Excellent customer service Arik air!
Keep flying Arik air..

ladun samson said...

People should boycott flying Arik..... it is the simplest way of dealing with their ineptitude.

Janelle said...

I saw an instagram post on how Arik air abandoned luggage carelessly at the JFK airport NY.Poster kindly go and pick your luggage before it's too late.I am sure some thieves have also seen that post,and are already day-dreaming. Please hurry up and go and check if your bags are also part, especially if u have valuables in it.

POSHSTUFF said...

Ridiculous!

Anonymous said...

That is the question the poster should be asked. When an airline start having issues like this, there's no time it will not get to the point of plane crash (God forbid). It is the same lackadaisical attitude they will exhibit on issues of safety...

Is anyone's destiny tied with Arik?
So anyone still using them should take the blames abeg.

Isaacson said...

So its now a crime for people to patronize you guys abi...soon you people will realize that without customers patronizing you,you guys are nothing...foolish airline

Single Mom said...

Mehn! The owner of Arik air, medicine man is strong oh.... cos no matter what, people will still use that airline


Long live SDK.

Anonymous said...

Stella I saw the post on Instablog naija today about Arik abandoning their passenger' luggge under a beidge in Ny or so. Sm1 had gone to retrive her dad's luggage nd took a pic os pple's luggage jst lyin there. Shame! Excuse of an airline

Chidinma Grace said...

And people won't stop using Airk?

Their Father said...

I believe that Arik Manager was not well beating (maximum shishi). This why it's still persisting. Na by force to operate airline.

Anonymous said...

I'm tired of hearing arik this n that did they give u people juju to always patronize unreliable airline??

Anonymous said...

Poster please go quickly to JFK new York. The luggages are all lying there.

Justyswt said...

Arik again? Na wa.

lolah said...

The worst airline.

Anonymous said...

One mumu will steal money and invest thinking it'll prosper ,story.

OLORI said...

ARIK! ARIK!! ARIK!!! na only Una dey??? Everybody just dey complain about you people baba kilode! Minister of aviation abi transportation should do the needful pls!

Seun ogayemi said...

People should stop flying arik already there are numerous wonderful airlines a I did they tie their destiny to arik, anyone who still continues should bear with whatever treatment they dish them shikena a word is enough for the wise

Anonymous said...

As in ehee.... The man's medicine man is simply the best. The man jeruru N' isi mmiri. He really crossed deserts and seas jst to go and visit this medicine man. And paraventure, the man drank ara nwanyi asaba breast, then there is no remedy cos pple must still continue to patronize him

Anonymous said...

Arik has bribed the ministers of Aviation and Transport, that is why they are getting away with nonesense. Thanks to the Chief of staff that summoned Arik MD and minister of aviation to compensate passengers. They might see relief.

Queen of England said...

Arik is a fluke.

Elsie Adaobi said...

And people will say patronise Nigeria.. but Nigerians are not even helping matters. Imagine someone treating you like trash cos u trying to keep them in business.

LIGHT said...

Make it easy for yourselves, stop patronising Arik,its just that simple. You all will complain and still go ahead to buy thier tickets.

sisi eko said...

Lol.. the customer service agent is in trouble. Show off gone bad

Baby Oku said...

Stupid airline.....they can owe dues for Africa....high time NCAA comes down hard on them regardless of who owns the airline...

Anonymous said...

My dear please don't advise anyone to use ET biko.
I used it from East to US few months ago and still cry.
JESUS CHRIST!
We were delayed for 4 hours at Enugu airport and thats where my trouble started for 4 SOLID FRUSTRATING DAYS!
It took us 3 days! Yes, 3 of flying days to get to US!
Their unbelievable good price fooled me.we're lodged in the first night and i got to sleep for 2 hours till i got a call that the bus taking us to airport leaves in 30 minutes.
I became seperated from my friends .
On getting to the airport, we went through bitter check in again.flight was delayed for 3 hours AGAIN!
By the time we got to New yark/Jersey in US or whatever it was called, we missed our conneting flight that happens to be United airline. I slept at the airport floor with my baby with alllllllll the bags we were travelling with which is 5 heavy bags with hand luggage and handabags...remember i paid for one excess bag oooo, i also spent nearly all my cash in nigeria and was supposed to be picked up immediately so no money to get hotel room.
We have to wait till 2 the next day to board the flight and guess what?
You have to buy your food because it was a local flight!!!!!
Three fucking flight before we got here!
I stayed hungry with my baby till we got to LA and trouble started because my pick up left without communication.
I became shameless and was begging people to give me their phone to call my pick up. By now, my daughter couldn't walk again and had to be carried in a fucking wheelchair♿!!!
Even if i win ET ticket for free, i will happily burn it over my stove because i can't subject my dog to such punishment.
As for my friends,it took them 4 days days to get here and one of them lost his job.oh, they were sent to Dubai to connet their flight to US while i and my child sent to New yark or what BUT WE HAD TO GO BACK TO NIGERIA, pass PH,Lagos before getting to where they picked more passengers like bus before making it back to USA !!!!!
Very heartless group of animals standing on two legs and claiming to be human.
I have being using KLM, United airline, British airways whenever i travel back home and never had issues,just one missing bag that was bought back in front of my door within 3 days.
I learnt my lesson and will make that ETHIOPIAN mistake ever again.In fact,i skip lots of stories that took place but their food,drink and air services was really good truth be told.

Anonymous said...

You fly Arik cause of 32kg luggage...too heavy for planes especially during winter season. Truth is bitter.

Anonymous said...

That's not the story na. Poster's luggage is in Lagos

Anonymous said...

As in , it baffles me. I used them once and for all to Calabar, I regretted my Actons.

Gbogbo bigz girlz said...

Oh My Anony!
Can't stop laughing as much as I pity you.
Thanks for the head up.

QUEEN AMY Loves ACCESS BANK said...

hahahaha anon please this is too early to make me laugh like this

Anonymous said...

People should understand that so many people bought their return ticket a long time ago without prior knowlegde of the mess that arik was in. No one in their right mind will ever fly that useless airline after going through this nightmare. It is very expensive to try and buy new ticket to go back after you must have spent all that you have for the Xmas.

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