The British High Commission has announced that applicants from outside the UK, will now pay for email inquiries from
June 1.
This was contained in a brief report on changes to UK visas and immigration customer care operations made available by the media officer, Joseph Abuku, in Abuja.
“Effective (June 1), email inquiries by visa customers from overseas will attract a fee.
“How you contact UK Visas and Immigration is changing.
“From 1 June, all customer enquiries will be handled by a new commercial partner Sitel UK. The new contract will see a number of changes for customers,” Abuku said.
The High Commission also confirmed changes were made in all phone numbers and opening hours.
There’s also reduction in the number of languages offered to eight, including English and a fee of £5.48 for customers who contacted the UK visas and Immigration by email.
Abuku added: “You will need to pay using a credit or debit card for contacting us by email.
“The charge includes the first email inquiry you send and any follow-up emails to and from the contact centre relating to the same enquiry.
“The way you pay to use the telephone service will remain the same using a credit or debit card.
“If you do not have access to a credit or debit card, you may choose to use a trusted 3rd party such as an agent or sponsor.”
There were no changes to services for customers contacting from inside the UK.
-theNation
HUH!!!
Hian! Orisirisi
ReplyDeleteOLEEEEEEEEEEE
ReplyDeleteSo you want to start scamming people ? you better forget this so called 'Brexit' if you cannot sustain it without extortion .
ReplyDeleteApplicants from outside the UK? What does this even mean? You guys were charging applicants through their nose already, increasing fees every year or 2 !!
DeleteThen stay in your country after all is not by force. However, if you chose to go, then you pay the price
DeleteI wonder oh. Stay in your own country and stop bothering the U.K. Even your president is bothering U.K. Sustain your own Nigeria.
DeleteSummarily, the end is near! The moment we start paying £5.48 to mail them...smh!
ReplyDeleteSeriously
ReplyDeleteThese people want to kill somebody with charges. What kind of stealing is this. No wonder my good friend here says Nigerians learnt 419 from them but theirs is done legally.
ReplyDeleteLegal 419...indeed
DeleteIt's legal. It's not 419 if you don't like it, don't pay it
DeleteI remember when I was told that I have to pay to call their customer service or I use mail which is free, I opted to a use their mail because paying their customer service to request for my unreturned documents is bizarre and now you will be paying for email service. Awon ole
ReplyDeleteCustomer care was never paid for before now. You liar
DeleteOle thief carry and go. Let me hear one of my pikin wants to marry someone without red passport and live in naija so that they can start suffering all this visa ish I will slap her/him back to reality. The man/woman must stay and collect d passport first if they want to live in naija oH. The stress is just too much. If our country was good now we won't need all this oh. God help us! What is happening here?
ReplyDeleteYou...how many red passports have you owned in your life that you're making it a requirement to marry any of your children? Who lied to you that anyone is interested in marrying them?
DeleteHaha. I tire oh. Who wants to marry the child of some uneducated parent, that doesn't know that nobody gets U.K. Passport by being born there today?
DeleteReally?
ReplyDeleteYes really. Your country can do same if they wish
DeleteWho be dis Anon opposing everyone 's comments?
ReplyDeleteFarabale joor!!!!
Ogini di?ðŸ˜
Awon ole, oniranu oshi
ReplyDelete