Toke is pissed that she the furniture she paid for is falling apart but Sandra says she did a good job and calls Toke Client from hell.....
They have since unfollowed each other.....
Saturday, June 01, 2019
Media Personality Toke Makinwa And Inerior Decorator Sandra Edoho Fall Out Over Failed Business Transaction...
Toke Makinwa and Sandra Edoho (Wife of Frank Edoho,former host of Who wants to be a Millionaire) have fallen out over a failed business transaction involving Interior decoration at Toke's multi million home....
Toke is pissed that she the furniture she paid for is falling apart but Sandra says she did a good job and calls Toke Client from hell.....
They have since unfollowed each other.....
Toke is pissed that she the furniture she paid for is falling apart but Sandra says she did a good job and calls Toke Client from hell.....
They have since unfollowed each other.....
103 comments:
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Sandra you are so rude ! I pay 1.9m and you call me client from hell??!
ReplyDeleteToke is here!! Lobatan,on behalf of Sandra I say e takie easy madam
DeleteShe’s very rude. It’s her business that will suffer it.
DeleteFor your mind, you be Toke?
DeleteShe's extremely rude with zero Customer service. Why call your client whether active or not a client from hell?
DeleteSome people undermine the power of social media! This is a big dent to her brand and she's still there explaining herself instead of fixing that mess secretly.
A professional will never tread words with his/her clients no matter what.
Sandra, you should have handled this better and I bet you would lose a lot of clients.
That vendor need to close that her shop from hell asap. Madam how there you call a customer client from hell? You are not even qualified to be in business in the first place. What a shame.
DeleteBefore you think of starting business in Nigeria, enrol for a customer service training, very necessary.
DeleteHow do you even call your customer a client from hell? Really? Because she is dissatisfied. Even if a client it a bit difficult, it is your duty to manage them.
That is how a secondary school classmate sold 2 wigs to me, she was so nice but the moment I complained she abused me thoroughly.
I am so disappointed in this Sandra, go and apologise, this is not right.
Before Toke went on social media, did she call the Sandra in question, to discuss her grievances in private? Or, it was a rush to social media, to give a dog a bad name in order to hang it?
DeleteAnon 23:32, she must have told her in private first.
DeleteMmadú ka Ana ariá n'eluwa.
ReplyDeleteAna Emenú oo..
@MARTINS ABOY
Dayum that master bedroom is a bang. 3
ReplyDeleteToke you are balling men! Lovely home
ReplyDeleteLol person dey vex you say she dey ball.you is funny.
DeleteBetter go and repair the furniture i know how carpenters who call them selves interior designers can behave ,,next time Toke just go into top class furniture shop and select what you like you can go along with a professional who has eyes for good combination ok???or you should hv ordered from Turkey or Italy straight away no stories
ReplyDeleteBest comment.
DeleteNo matter what listen to the complain. We lack customer services in Nigeria. Always very quick to collect money.
ReplyDeleteSeen..
ReplyDeleteChoi. Where are my ‘fans’ I am going to drop yet another comment here. Please walk with me.
ReplyDeleteSo My take on this. Toke alleges she tried to reach Viva and discovered she was blocked. She complained about the buttons at first and it was fixed, then few days later more fell off. For a 350k bench? Just comman carry your furniture and give me a new one. This is not the first time shes furnishing for Toke btw.
Secondly, I don't understand why Viva keeps insisting her work is fine with videos from the time she finished the job while your client living in the same house at the moment has video evidence of the cabinets peeling. This is not about not delivering. You delivered but some fo your work is falling apart. Feedback!
It is painful when you contract someone for a job and then you end up getting frustrated cos the peson barely listens, pushes blames back to you and waves your concerns aside.
Before you all say, try the road side carpenter, Yes they are amazingly gifted but suffer from the spirit of disapointment, absconding, lying and wickedness🤣🤣🤣🤣🤣🤣🤣🤣 It is follow come with Nigerian Carpenters cum Furiture makers
I feel like the Lady in question could have handled this better, I admired the interior the first time I came across it.
If Toke is lying about contacting her privately, she should have become taking it to social media.
Oya, Association of Iphie’s trolls. Food has landed *Tontoh’s voice*🕺
*of
Delete*are
*person
🙌🙌🙌🙌🙌🙌🙌🙌
DeleteIphim you have said it all
Customer service is importanter
Sandra is just one rude missroadpreneur!!!
DeleteYeye dey smell.... Imagine how she's handling a complaint from a returning client?? Her head is paining her😏😏😏😏
Sandra is just one rude missroadpreneur!!!
DeleteYeye dey smell.... Imagine how she's handling a complaint from a returning client?? Her head is paining her😏😏😏😏
I don't care what transpired between them, the truth is the woman is Veryyyyyyyyyyy rude
Delete**she should have become** hehehehehehe . Correct the gbagaun in the comment 1st I'll get back to you
DeleteYou can’t be into furniture business and not offer warranty. My new fitted wardrobes has 10yr warranty. Nigerians need to keep up with the rest of the world abeg...
DeleteOk..I officially just saw a video of tokes house on viva YouTube..I mean the interior...well the viva lady tried to put up some tastes at least by sight...I guess the quality just ain't it. She tried with the arrangement though...as regards the cost biko I know not what to say.
DeleteAll I know is Toke issa baller
ReplyDeleteCustomer relations is very important...
Customers are always right they say
They should have sort this out without the internet
I am not a fan of Toke and never will be but this is ddisgusting.i pay you 1.9m for interior decor and you call me fan from hell? You as your followers to grab popcorn?
ReplyDeleteThis is the height of unprofessionalism. Some of these entrepreneurs do not deserve social media. Go and fix the crappy work you did and fix it for free unless you have proof that her dog ate the throw pillows or she was gbenshing her sugar daddy on the bench thereby breaking it during some deep thrusts.
Lol @ last sentence.. Different angu!!
DeleteKwakwakwakwakwa
DeleteYou're crazyyyyyyyyyyy
Anon butt yyyyy, Choi 😂😂😂😂😂😂😂😂
DeleteSoft kingsize duvet for N65k? Wow!
ReplyDeleteAll these furniture work I see them make along Iyana Ipaja road and everywhere? Even after Cele towards Mushin/Ilasa. Beautiful designs and well finished work.
Throw pillows on AliExpress doesn't even cost this much. People can pretend to buy expensive things that are shit..mteeewww
Comment of life. Yes.
DeleteThrow pillow wey I buy for IKEA for less than 30euros for a set of 4.
DeleteThis is why some people ship interior decor from abroad. No time for these accidental entrepreneurs
ReplyDeleteToke has every single right to complain,in just a week everything is already spoiling,no matter how rough the person is, if quality products were used, they won't start spoiling immediately,except you tell me Toke has wild animals living and moving around in her house. Poor quality products were used from the get go. Aunty go and repair those furniture joor.
ReplyDeleteBiggest bank in Nigeria's staff,by God's grace.
Ah beg Sandra is way out of order on this one. The customer is always right which kain nonsense reply she dey give so. Her response would have endeared her to many. What she did here is a COMPLETE turn off. What nonsense customer from he'll? Yet you made some tidy money off her. Some adults were not spanked enough as children honestly. Mtcheeewwwwe
ReplyDeleteCustomer is not always right abeg. Imagine someone trying to ruin your brand that you've been building for years. And this is not the first time Vivabella is working for Toke. So????
DeleteToke's problem is she thinks she has craze but she never jam real Craze.
Customer is ALWAYS right. Even a mad customer. If a business owner doesn't understand this and can't handle tough or difficult customers, she has no business being in business. There's no room for pride and ego when you're running a service oriented business. Some customers can be difficult but the hallmark of a business that will last long is the ability of the owner to handle difficult clients. Even when MacDonald, Costa, and co are wrongly accused, they issue classy, dignified statements. Which one is customer from hell again? After you've pocketed the money she brought from hell to pay you???
Delete🤣😂 @ after you've picketed the money they brought from he'll to pay you!
DeleteThis house that they have been speculating since, finally we get to see it in fight mode.
ReplyDeleteOn the matter, this is what happens when you want to patronise top names and designers, forgetting sey na still Carpenter go still do the work finish.
Error No1 Don't insult your client publicly. What does she mean client from hell? She has lost prospective clients with just this statement.
Error No 2: That wood finishing is not nice one bit. Not like harmattan don even set for the wood to dislodge it
See how both of them are embarrassing each other online in the name of “do you know who I am /I will mess you up on social media”.
Exactly !!!
Delete@ Top names
You're so right , this is exactly what happens.
Ah beg Sandra is way out of order on this one. The customer is always right which kain nonsense reply she dey give so. Her response would have endeared her to many. What she did here is a COMPLETE turn off. What nonsense customer from hell? Yet you made some tidy money off her. Some adults were not spanked enough as children honestly. Mtcheeewwwwe
ReplyDeleteI don't give a fk about Toke but truth be told Sandra with her tiny short teeth is extremely utterly rude bitch with manly breastless chest.
ReplyDeleteI remember one time she went to London and shot a video and utterly belittled those living in council flats talking about she doesn't understand how Africans can live in such shabby tiny council flats. It's the way she even said it with stank face like she better than every one. I canceled her since then.
I love in Atlanta in a beautiful apartment but I have family members who live in council flat and felt insulted.
She is rude. Period.
Sandra is very rude with and yes,with manly,breastless chest that she is always exposing for all to see,tormenting people's sight with a most unappealing visual.
DeleteI saw a video and she practically left all the chest buttons undone .I was really wondering what her inspiration to open that thing was,because it was and is still so uninviting.
Interial decorator from Hell.Feeling herself on top nothing.
Sounds like she never paid attention to Toke's complain hence the call out. Nigeeia really lack customer service approach. Go to England and see, even if you bought a sth from £1 shop and later returns it, they will be more than happy to help or refund/exchange. Paying a huge amount for sth and you tag her client from hell, that's so unruly and rude. Madam pray this act does not affect your business because internet never forgets
ReplyDeleteI'm telling you, customer service in this country is wack,
DeleteI bought a hair for 70k went back two days later cos I kept shedding and tangling . The owner of the store said how much is 70k ? Wow I was bemused there is no regard for customer satisfaction and it's very appalling. How can she call a client customer from hell even if it was #50 Toke spent she has no right calling her such names.
These people keep forgetting that a customer is important.
All I can see is that toke bought a new house!! #rumorhasitconfirmed
ReplyDeleteUna good night oh
The fake interior designer is very rude and she did a horrible job.
ReplyDeleteToke should be ready to sue her. Send the couch back to her and ask for a refund.
Lack of accountability and very bad customer services is what is affecting most Nigerian businesses.
Most of them thinks that they are doing you a favour for asking for their services.
Sandra, shame on you for doing a tacky job.
🙌🏽🙌🏽 tomorrow she would wonder why her business is dwindling .
DeleteSo this is who Frank left Katherine and kids for?
ReplyDeleteAbeg, which kind face be this? She is not even good looking.Not attractive at all.
Frank, u no try with this choice, Abeg.
As for her problem with Toke, she is way too rude. I blame Toke for patronising her
She has beautiful skin though. Wasn’t Katherine playing for the same team?
DeleteYou all irritate me. Frank didn’t leave Katherine!
DeleteKatherine left that irresponsible VIOLENT son of an ode!!!! She should’ve stayed for him to beat her to death?! Na you know. Men don’t appreciate good women, they like the rude awful bitchy ones
This is why SDK is my preferred most of the readers and those that comment are mature. From comments so far, people put aside their dislike for toke to address the main issue; a dissatisfied customer. Nice one guys.
ReplyDeleteFor real tho!!!
DeleteI just realised that since I started coming on here. I irk at reading comments from other blogs .
Is that not an advert?! My Toke wey be all round business woman? I'm sure she's not giving them this publicity for nothing. Any publicity is good publicity. I'm not really falling for this their fallout.
ReplyDeleteDo face like old tooth paste. I don't blame you. After all, na naija we dey where anything goes.
ReplyDeleteI’m so happy they have copied LIRS and co to the receipt. How are you charging VAT on a personal account? You are ripping your customers off ma’am and on top of that very rude. I keep saying it that social media has made a lot of business owners lack empathy.
ReplyDeleteStop letting your ego get in the way of business, you see those people that would be hailing you in the comment section, they won’t patronize you. All the online vendors I have patronized I don’t follow them. I see what I like, but and keep it moving. Don’t let your followership ever deceive you.
Doppelganger madam perfect, I hail you.
DeleteDon't mind her.Thief.charging VAT on a personal account.very low quality interior designer that over hyped herself....Always charging her&uses low budget material to execute her jobs.mumu girl
DeleteEvery expired runs girl is either selling furnitures, clothes, wigs or an interior decorator hence their lack of customer service. Once a girl knows she has a man to rely on for bread and butter ,my Dear they never care to satisfy their customers .I have said it often times that business isn't for everybody especially all this girls doing designs and all.Sandra you are dead wrong .please do everything to satisfy your future clients thats if you haven't lost all.your attitude stinks big time and you need to really learn your craft and stop talking on social media.
ReplyDeleteYou sound foolish.
DeleteWait, Why is she charging her VAT on her personal account num? Why is she being paid via her personal account for this project?
ReplyDeleteThe elephant in the room - which job is Toke doing to finance this lavish lifestyle. Book sales, OAP? 🤐
ReplyDeleteIs that the issue here?Abeg carry your rotten self and park one side
DeleteWetin concern you as per Toke's job description? Busy body diverting issue to irrelevant question.
DeleteTokes source of income is her business.The issue here is horrible customer service.
Gerrout of here and go face your own job which is your choice.
No no elephants here. I say we all mind our businesses how about that?
DeleteThis woman just made a big mistake. Whether she likes it or not, Toke is someone that has a lot of followers who she gets paid for adverts. This is very bad publicity for her
ReplyDeleteHmmmm...sandra. Mouth din dey rush u too Much
ReplyDeleteJust 1st of June and drama is rolling in already..
ReplyDelete*grabs popcorn*
I don't know when we Nigeria will start the idea of returning goods and gettibg your full refund, only then will sellers and service providers do better, I paid just $2999 for a set of soda and extra $400k for insurance on the condition that if nothing happened after 3 years, I get my $400k and if sonething happened to it, i get a full new set. Its a year and with all my kids roughness, sofa no dey shake. These are people that trust their product
ReplyDeleteDo u mean 400k or 4k$
DeleteShe meant 400 dollars...when it's not downpayment for house?
Delete400k will even get one a very nice apartment or house depending on the county and the state.
I laugh in spanSpa
DeleteI don't know when we Nigeria will start the idea of returning goods and gettibg your full refund, only then will sellers and service providers do better, I paid just $2999 for a set of soda and extra $400k for insurance on the condition that if nothing happened after 3 years, I get my $400k and if sonething happened to it, i get a full new set. Its a year and with all my kids roughness, sofa no dey shake. These are people that trust their product
ReplyDeleteI allowed so much drama for month of May, June will be worse if you refuse to handle social media rightly,meanwhile Toke is in my black book but not in hell...Sandra just got in.
ReplyDelete@Jesus Christ of Nazareth,you funny die.Lol @ Sandra just got in.Truly ,that is where Sandra fits in.Hell!Intact, the Hottest part.
Deletewhy is everything wrong in Nigeria sef? customer service is zero. In America you buy anything and it has a defect, you return it to the store and you either get it exchanged or refunded with no questions asked. Everybody wants to own a business with no proper business/Customer service ethics. The designer is wrong, you don't call out your customers no matter how aggravating some could be. Patience is Key. She would have gotten referrals from Toke but with this show of unprofessionalism....smh
ReplyDeleteScamming culture in Naija, everybody wants to put one over on someone else. Why let the woman pay top dollar for low quality goods. Many of you have connections with these China suppliers to get your portion.
ReplyDeleteSandra you need to take a course on how to treat customers. Of course before commencing your business you already knew that you would be dealing with different people from different background and having different temperament so please saying your customer is from hell is uncalled for. She has every right to complain if she isn't satisfied with the products delivered to her. And Toke please next time if you have any grievances about any product you purchase let the seller know instead of bringing it to social media.
ReplyDeleteToke is from hell ,must she come to social median,when she went to purchase the furniture did she inform you guys?.
ReplyDeletePlease keep quiet , sense on reverse . Think think think
DeleteCome leave abroad and see what they call customer service . Ordinary Amazon that didn't deliver my item few days back, I take for them and then sent me voucher for the inconveniences.
Sandra is rude , she has done job for my sister and I wasn't impressed .
Afi leave abroad na.
DeleteIf she's this rude to customers I wonder what she's doing to Frank.
ReplyDeleteSo Mr Frank went and remarried a Rude lady.... Congratulations to him. The grass is never greener on the other side
Let her try it with him, he will beat her up. He has history with being physically abusive.
DeleteMy question is where is Toke Makinwa getting all these millions? Is she not an oap like Tololz and Gbemi ? O ga o!!
ReplyDeleteContinue questioning till poverty finishes you. Don't go and hustle you hear? If you don't know there is serious money in this country but only the street wise and connected politicians are getting it.
DeleteBetter go and hustle and stop displaying your stupidity here.
Very horrible person. Whrn you collected her money she wasn't client from pit of hell. If you had sense you would have managed this better.
ReplyDeleteI do not like or care for toke makinwa but on this one she is right. The designer should never have called her a client from hell. If your finished product is sub-standard because you want to use the profit to travel abroad then fix the problem. Btw I have lived in California for many years and the furniture she did for toke is very substandard and I will not pay N100k for the lot.
ReplyDeleteSorry, but I had to laugh when I saw all those buttons popped out. Toke doesn't have small children at home so the buttons shouldn't be gone. Why didn't Toke use Tracey Nwapa, she seems to do good work from what I see online at least.
ReplyDeleteMaybe she and Tracy quarrelled. I saw both in Brazil a few years ago and they looked very chummy
DeleteShe does substandard jobs and still brags. Well, do you blame her when Nigerians hardly learn on any trade they like. Toke tried reaching her so many times but she blocked Toke and now you are blaming her for bringing it on social media? Buy naija ,sell naija with high price and low budget jobs, pls pls!!!I am sure Toke is her biggest client and now she's lost all.this is a lesson to all this runs girls, learn on your trade and stop feeling big on social media. Toke worked hard for her money ,so if she has to pay that much, it's means you have to do that much . However, this isn't about just Toke but our attitude as Nigeria women stinks like shit
ReplyDeleteThe annoying thing is that sandra over hypes are works.she over filters them to look good.Funny enough she patronizes road side carpenters.just look at the ugly bed and the 4 red accent chairs.Very cheap looking.How on earth do u even put red chairs in that space with that very ugly ottoman she called cofffeee table.That space deserves a beautiful piano 0r 2 lovely accent chairs with a large dramatic coffee table(preferably a life edge dramatic table)even the walls are not well screened.why would u charge that much for that cheap looking bed?Shes still claiming right that she delivered.My dear it's not about that,it's about the durability of the furniture.her carpenters are in MUSHIN& SHOMOLU.To think that she charges her clients so much and pay her artisans peanuts.Sandra is just a social media interior designer.I would never patronize her neither would I allow anyone I knw to patronize her also.Total SCAM OF A WOMAN.....Anybody can actually design that trash she did for Toke.Nothing special,just mouth.let her keep filtering and posting these her stupid pictures.WE KNOW BETTER
DeleteThe Sandra is rude, she better go and sort out her wahala with Toke so that other customers don't take to their heel.
ReplyDeleteFrom the pictures, you can see that the edge binding tapes are rather too light (paper thin) a carpenter did this to me once. The design was ok but he used inferior materials, since then I find it extremely difficult to use my hard earned money to patronize made in NIGERIA not because they are soo bad! But because they are not customer centric, they don't listen to their customers. Na wetin dey their mind them dey do.
ReplyDeleteI'd rather get the materials they need and pay for workmanship.
I have my businesses in NIGERIA and I value my customers I treat them as kings, guess what it works wonders. I have never loosed a customer, My customers advertise my business for me and my standards are top notch. A business does not just jump out from social media or looks good on Instagram and becomes big. It has to be a household name (trusted).
Enter your comment...customers should also respect there client, customer service is all about managing people approach to them. Toke would have called her on phone them coming on social media to escalate her of the service that was given to her.
ReplyDeleteShe could have...but the greater responsibility in this case lies with Sandra who had already collected and chopped 'money from hell'. Mtcheeewww . Some adults were not thoroughly disciplined as children at all!
DeleteI am toke's friend....she didn't just decide to call her out on social media.sandra blocked her so she couldn't reach her.Pride kills pple&businesses.humility pays.Sandra feels she has arrived.U have no right to challenge or fight ur customers.do u know that Instagram does not give u customers but followers.its that ur clients referrals that matters.Be in their GOOD BOOKS.As long as u are a vendor,U have to be humble....U need to see how Sandra treats her workers off camera.very rude woman.Even her previous customers don't have anything good to say about her....good riddance to bad rubbish...Sandra is just over hyped...Tracie nwapa (interior by obiageli)is far better....Sandra is just a noise maker that uses inferior materials.Shes a CHEAT
DeleteVery poor customer service on Sandra's part. "Customer service is like making love to a Gorilla, you do not stop when you are satisfied, you only stop when the Gorilla says so".
ReplyDeleteTruth is Nigerians lack good customer service both educated and uneducated ones. You complain about something, they start giving attitude. I don’t even take that shit from them, I give them fire for fire cause I know my rights, they act like they doing you a favour, most times my hubby will tell me this is not abroad just let it go. Sandra is wrong, and from what I read on toke’s insta story I think they have been having issues before this sofa thing, hence the use of ‘client from hell’ by Sandra. She should apologise and do the needful.
ReplyDeleteI saw a video of the house on Sandra’s page, mehn toke is balling.....chai see different colours of birkin Hermès, see perfumes. OAP in Nigeria is good paying job.
OAP in Nigeria is a good paying job? Hahahaha, don’t be fooled!
DeleteBe very careful and wary of vendors who will display your home in the name of clearing themselves. Who gave her the right!
ReplyDeleteThis may be the reason why 80% of businesses in Nigeria lack longevity. This is just unacceptable. I support the call out one hundred per cent. I hope the furniture lady learns a lesson and changes. This is how one personal branding coach removed me from her whatsapp class and had her admin insult me all because I asked a question during the class and complained when my questions were totally ignored on the forum. And I asked politely o with no insults or rudeness because I hate to embarrass myself. Instead of calmly explaining that questions weren't allowed (which doesn't even make sense for a supposed class) I was asked how much I paid for the class to have a right to complain. It was a free class but I vowed never to spend my one naira on any of this person's products. I see her shouting up and down on IG everyday about being the best personal branding god yet she has zero customer service or tutoring skills.
ReplyDeleteI tire for Nigerian business people. If you don't appreciate a customer who gives you 1 naira you wont appreciate the one who pays you 1.9m as we're seeing in this case. Customers are your channels of blessing and if you don't learn to satisfy or manage them, then you deserve it if your business fails.