The refund covered wrongful deductions and charges from customers’ deposits and other transactions in the last six years.
Acting Director, Corporate Communications, CBN, Isaac Okorafor, confirmed this on Wednesday at a fair with the theme: ‘Promoting Financial Stability and Economic Development’ for stakeholders in Asaba, Delta State.
“We have recovered and returned to customers over N65bn out of complaints by people over acts of treatment on customers, wrong charges, wrong deductions and others since 2012/2013 when we started,” he said.
from dailypost.
Acting Director, Corporate Communications, CBN, Isaac Okorafor, confirmed this on Wednesday at a fair with the theme: ‘Promoting Financial Stability and Economic Development’ for stakeholders in Asaba, Delta State.
“We have recovered and returned to customers over N65bn out of complaints by people over acts of treatment on customers, wrong charges, wrong deductions and others since 2012/2013 when we started,” he said.
from dailypost.
Great news
ReplyDeleteThose bank will hear wehn today
Buhari needs to win election by all means
ReplyDeleteEspecially DIAMONDBANK ooooo. Every month they debit nothing less than 1,500 from my account when the salary hits. I don’t use it for Ay transaction except just move the money to another bank. And they do the debits between 11pm and 3am. It will read, you have maintenance charges N150 when I look at the balance, between N500 and N1,500 has been débited. Wicked bastards. Don’t know why my office use them. Idjiots in Nedu’s voice. For the last 2years.
ReplyDeleteChai! Is it not robbery?
DeleteEnchantress nwanyi oma, I don't blame them o, maybe they noticed that you don't keep the money with them despite the fact say the salary comes through them, so they decided to cut there own share
DeleteYour own is just 1500. Last month they removed 13k plus. On Monday,they removed 24k plus. If over 37k comot from profit how much go remain? I've complained and they admitted it's wrong deduction but to refund na problem.
DeleteThe only thing I will do in your writeup is replace Diamond bank with First bank. Infact if you travel and leave your money in First bank,by the time you come back, your account will be in debit. I put my savings in first bank but every month if they don't remove more than 1500 de no go rest. I think Zenith is the best for now.
Delete@Style, the only thing first bank deduct from savings account is sms alert charge (#4 per sms). #50 for card maintenance and stamp duty when there is a deposit above 1000(CBN imposed).
DeleteI don't think it is First Bank you're banking with. Unless you have a loan you are servicing or you do top up every day then SMS alert charges on those transactions.
DeleteParticularly Diamond. lf CBN is serious,they should focus on them. It horrible !
DeleteMy dear, your talk about first Bank is very true. I opened account with them so I can be saving there while doing business with the money in Gtbank, only for the bank to be deducting money every month or week self while Gtbank was paying interest even though it was little cos na business money be that Pay in and withdraw out.
DeleteAfter 3months I kukuma close the account and left the 1k .... Kobo for them. I go soon close my daughter's account with them too. The only thing holding us back is just that my daughter's hostel is only first bank that is close to the tenants, so they prefer it.
Na was o! With their constant bad network in PH.
go to the bank and raise your voice...dont do ajebutter style oh....threaten to go on social media for them....if you follow them play your money don go be that
Deletelol Chukwuemeka Anya its not funny. is that a valid reason. the major reason i dont bank with them was the ish that happened to a colleague. as the salary de drop, someone withdrew 300k from the said colleague's salary. after investigation, the bank claimed she carried out atm withdrawal in owerri. na so babe brign out atm from purse de show them asking how she go don dey owerri within the hour that the salary was paid. it was obvious its a member of their staff and they tried to cover it up. so ask me why i would wanna leave money there.
Delete@ anon 09:26, of course it is
@baby oku, most def.
Who will I complain to if diamond bank doesn't refund my money? I gave them till Monday next week and they've still not responded.
ReplyDeleteThe way diamond deduct money ehn. I'm practically doing business for them
Diamond is small compared to what Gtbank does
DeleteGT bank never fail with their deductions
DeleteAccess bank is another robbery bank. Thieves!
DeleteI had to close my account with them and transferred to First bank.
Chai so we're working for banks in this country? God help us.
Deletecall Diamond bank contact center repeatedly, threaten them that you will go on social media to rubbish. Send mails to them. Infact make a whole lot of noise.I made a bill payment twice, was debited but did not get any token. The way i called their contact center eh, they got tired of me and sent my token sharp sharp
Delete@sawg Lafresh, if u have diamond app use their live chat Nd chat them up, or keep on disturbing them with diff mails.
DeleteMy dear, when hubby took a loan from diamond bank 20m, hmmmmm.... What we saw eh... Unnecessary charges. Money wey we for don pay finish every month one new thing to pay or the other. Until my hubby contacted Chidozie himself that the useless thief there respected herself and started giving excuses. They paid us back some of the money we paid.
DeleteToday hubby no dey use ear hear diamond bank.
Nigerian banks are criminal
ReplyDeleteAny number to call?
ReplyDeleteAny authority or organization to report to if the bank fails to return them?
This man is just trying too hard to get the attention of Nigerians.... This only proves he has nothing to show for his first term... A president with a brain full of Teeth... All he thinks big is nothing but bite...bite...and more BITE.
Big? Scratch that please
DeleteI have not seen how the situation will be addressed, just the catchy headline
DeleteI like this
ReplyDeleteUBA is another one
ReplyDeleteUBA sabi deduct unnecessarily
ReplyDeleteWaiting for them to refund my #300 #500 etc
STELLA YOU NEED TO LOUD THIS PLEEEASE, FIRST BANK, RUMUOLA PORT HARCOURT BRANCH IS THE WORST BANK I’VE EVER SEEN, FROM MANAGER DOWN TO SECURITY, ALL GOT NON CHALANT ATTITUDE TO WORK, ACCOUNT OPENING WOMAN TALKING TO ADULTS LIKE THEY ARE KIDS, YOU WILL GO TO THAT BRANCH LAU COMPLAIN, THEY GIVE YOU FORM TO FILL IMMEDIATELY YOU LEAVE YOU FORM NA TRASH CAN GET AM, NEXT TIME YOU GO,THEY STILL GIVE YOU SAME FORM TO FILL AND THRASH IT AGAIN, THEY DONT ACT ON ANY COMPLAIN. THERE ATM ALWAYS HAVING ISSUES 24/7 THEY DONT EVEN GIVE A DAMN ABOUT THAT. FOUR ATM THERE BUT SOMETIMES THE BUTTONS AINT WORK, SOMETIMES NO MONEY SOMETIMES ONLY ONE WORKING, PEOPLE STANDING UNDER RAIN/SUN TO WITHDRAW THEIR OWN MONEY OOH. THEIR POS HAVE NEVER WORKED FOR ONE DAY, SINCE THE 1900 POS IS FAULTY HABA, THOSE LIVING THAT AREA HAVE TO GO TO GARRISON OR PARK BRANCH FOR ANYTHING SERIOUS OR EVEN GO TO OTHER BRANCH TO WITHDRAW MONEY BECAUSE RUMUOLA BRANCH IS UNDER PROBABILITY.
ReplyDeleteTHE AUTHORITIES OF FIRST BANK SHOULD LOOK INTO THE ACTIVITIES OF THAT BRANCH AND GET THINGS RIGHT. FIRST BANK CUSTOMERS LIVING IN THAT AREA ARE REALLY SUFFERING.
LET THEM CALL THE MANAGER AND HER GROUP TO ORDER